Privacy Policy

Effective Date: 24 July 2025

Unterwegs [Pty] Ltd ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the information you provide to us when you use our website, [Your Website URL Here] (the "Website").

By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect various types of information from and about users of our Website, including:

Personal Information: This is information that can identify you directly or indirectly, such as your:
- Name
- Email address
- Phone number
- Company name
- Job title
- Location data (e.g., if you opt-in for location services or if your IP address indicates your general location)
- Any other information you voluntarily provide to us through forms, inquiries, or communications.
Non-Personal Information: This is information that does not directly identify you, such as:
- Browser type and version
- Operating system
- Referring URL
- Pages viewed on our Website
- Time spent on pages
- IP address (which can sometimes be linked to a general location but not directly to you)
- Device type

2. How We Collect Information

We collect information in several ways:

Directly from You: When you fill out contact forms, subscribe to newsletters, request information, apply for a position, or communicate with us directly via email or phone.
Automatically: As you navigate through the Website, we may use technologies such as:
- Cookies: Small data files stored on your device that help us improve your experience and analyze Website usage.
- Web Beacons/Pixels: Tiny graphic images used to track Website usage and email open rates.
- Analytics Tools: Third-party services (e.g., Google Analytics) that collect and report Website traffic data.
From Third Parties: We may receive information about you from third parties if you have consented to them sharing your information, or if it is publicly available.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide Services: To respond to your inquiries, provide technical support, customer service, and deliver information about Tatra trucks and our services.
To Improve Our Website and Services: To understand how users interact with our Website, troubleshoot issues, and enhance user experience design and industrial design aspects.
For Communication: To send you updates, newsletters, marketing and promotional materials (with your consent where required), and other information that may be of interest to you. You can opt-out of receiving marketing communications at any time.
For Business Operations: For internal record keeping, data analysis, research, and to manage our business operations, including pricing strategy development.
For Security: To protect the security and integrity of our Website, prevent fraud, and comply with legal obligations.
To Comply with Legal Obligations: To meet our legal and regulatory requirements, including those under the Protection of Personal Information Act (POPIA) in South Africa.

4. Disclosure of Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, marketing assistance, and customer support. These service providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
With Your Consent: We may disclose your information to other third parties with your explicit consent.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights (POPIA Compliance)

As a data subject in South Africa, you have certain rights regarding your personal information under POPIA, including:

The Right to Be Informed: You have the right to know what personal information we are collecting and why.
The Right of Access: You have the right to request access to the personal information we hold about you.1
The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal informati2on we hold about you.
The Right to Erasure (Deletion): You have the right to request the deletion of your personal information under certain circumstances.
The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
The Right to Object to Processing: You have the right to object to the processing of your personal information under certain circumstances, including for direct marketing.
The Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another responsible party.
The Right to Lodge a Complaint: You have the right to lodge a complaint with the Information Regulator in South Africa if you believe your rights under POPIA have been violated.

To exercise any of these rights, please contact us using the details provided below.

7. Third-Party Links

Our Website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact 3us, and we will take steps to remove that information from our systems.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Unterwegs [Pty] Ltd

55 DERBY Avenue

Email: owen@unterwegs.co.za

Phone: +27678019277